You've reached this page because the streamCAST service is unable to contact your laptop or mobile device on the WiFi network.
This is generally due to:
You have not connected to the WiFi services provided by the property you are staying at. The WiFi name is available on the streamCAST information page on the TV. Alternatively, contact the Front Desk of the property you are staying at for instructions on how to connect to the WiFi service.
You have a VPN or PROXY service installed on your mobile device. If this is the case, please disconnect your VPN or PROXY service and try again. If you are unsure of how to disconnect the VPN or PROXY service, please speak to your IT resource at your place of work.
If you have resolved either of the above two conditions and you have reached this page again after retrying, please reboot your mobile device and try again.
Generally the above steps will work to resolve any issues your laptop or mobile device is having to use the streamCAST service.
Still having issues?? Contact us
Australia - 1300 300 407 - firstname.lastname@example.org New Zealand - 0800 644 322 - email@example.com Asia - 603 8602 2041 - firstname.lastname@example.org Guam - 671 647 7872 - email@example.com
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