Consistent WIFI for All Your Guests Throughout Your Property
How many times have you connected to a WIFI hotspot only to find that your Instagram feed won’t load or YouTube videos buffer endlessly? Or wandered away from where you first connected only to find that your WIFI connection has dropped out?
Many of us have fast WIFI at home and wish that hotels, cafes, restaurants and public places would offer an internet experience that we could just connect to easily and that actually has decent speeds.
In this day and age, your guests won’t tolerate slow WIFI. It is increasingly important to choose a WIFI supplier who will set up your network infrastructure properly to maximise speed and reliable connectivity throughout your entire property.
streamWIFI: A High Speed Internet Access (HSIA) Solution Tailored for Your Property and Guests:
- Allow your staff to easily add packages, monitor usage, access reporting and limit data hogs via an easy to use web-based management interface
- Generate extra revenue and reward loyal guests with the ability to create unlimited internet packages with many configurable items
- Conference package capabilities for you to cater to your corporate guests and drive more revenue
- Balanced connections provide a consistent browsing experience for all guests by distributing bandwidth fairly
- Bandwidth management system enables you to control the allocation of bandwidth based on package or loyalty tier
- Compatible with all brands – use your existing wireless infrastructure
- Interfaces with streamTV to enable guests to view their data usage on screen and purchase packages – giving you the opportunity to create new revenue streams
- Physical or virtual hardware options – flexible configuration enables you to capitalise on your existing infrastructure
- Compatible with over 20 PMS solutions for automated generation of guest internet access and billing
- Automate access for business guests at your business centre with Kiosk Mode
- Custom captive portal – engage guests with a branded experience and marketing promotions
Reliable In-House 24/7 Support
Your guests expect to connect to your WIFI when they want – no matter what the time of day (or night). The last thing a traveller wants is to arrive in your hotel room after a day of sight seeing to find that they can’t upload their photos to Intstagram because the WIFI is down or their connection drops out. And we can all imagine the frustration business travellers feel when they can’t access their email in their hotel room.
That’s why we offer a 24/7 Support team who is available by phone and email every single day of the year. Our Support team is staffed by trained technicians and engineers. They are based on the same premises as our Development team, which means that any troubleshooting can be addressed effectively and quickly. Our Support team are positioned to provide rapid solutions to you because they have direct access to our management and developers for speedy decisions and troubleshooting.
We don’t outsource our support because we have found that outsourced call centres, despite their best efforts, don’t always have their voices heard at headquarters. Call centre operators are very often the key touchpoint with customers. That’s why we emphasise training and give our Support team the resources and authority to deliver the best possible customer service. In this way, we can can continue to deliver a reliable service to our customers long after installation.
Guest Entertainment Preferences are as Varied as Your Pillow Menu
With streamTV you can meet a very wide range of guest preferences. It’s perfect for guests who want to:
- Watch free to air channels
- Watch pay TV
- Watch satellite TV
- Watch international TV
- Listen to the radio
- Browse the electronic programme guide
- Pay for video on demand (including blockbuster movies from major studios and TV box sets)
- Fast forward or rewind TV shows
- Record TV shows while they’re out sight seeing to watch when they return to their hotel hotel
- Display their own content on an in-house channel for their wedding or corporate group
- Watch their preferred content from Netflix or YouTube (or any of the 1,000s of Chromecast enabled apps) by auto-login on their own device (regardless of whether it is an Android, Apple or Windows smart phone, tablet or laptop) in the highest quality possible, on the largest screen available (your in-room high definition TV). streamCAST can be integrated into the streamTV platform or installed separately, depending on your budget and guest expectations. Chromecast is a registered trademark of Google Inc.
streamTV is an All-In-One Entertainment Solution and More
In fact, the number one advantage of streamTV is not its wide variety of entertainment options, but that it is a true revenue generation tool.
In-room dining – guests can order food and beverages through the TV remote that is already in their hands
Shopping – with streamTV you can easily sell and chargeback both your own products and services, as well as those of external businesses through your in-room TVs
Tour booking – not all guests want to line up at a tour desk that is inconsistently staffed or call a tour operator who is always busy; give them the option to book through the TV from the comfort of your hotel room
In-room promotions – do you offer a happy hour, weekend brunch or weekly yoga session? All of these events and other promotions can be communicated through your gorgeous high definition in-room TVs with compelling graphics and full screen videos
Video on demand and TV box sets – while casting is becoming increasingly popular, there are still guests who prefer the more traditional video on demand
We offer a free design service for new streamTV customers
One of the many advantages of streamTV is that we allow you to customise the portal to represent your brand image. We make it as easy as possible for you by providing a user-friendly content editor.
We understand that creating a brand new TV portal can get left aside when you have so many other urgent tasks to attend to every day. That’s why we offer a free design service to help our new customers get their IPTV portal up and running.
Designed to generate revenue
The true value of streamTV is as a revenue generation tool. To make it effective it needs to be designed well – the user experience should be intuitive and seamless, and the aesthetic should be compelling. That’s the reason why we offer a free design service from a professional marketing and design team who understand how you can get the most out of your investment in streamTV.
Designed to grow with you
We give you full control so you can make future changes as your brand and services evolve. We don’t charge you if down the track you decide to adjust your logo or change your brand colours – instead, we give you access to make all these changes whenever you like. You can also add, remove and change promotions e.g. daily specials and monthly promotions as needed.
Simply ask us for a no-obligation demonstration!
Are you looking for the best way to digitise your hotel compendium?
Did you know the best in-room entertainment solutions can do more than simply entertain guests? Transform your in-room TV from a cost centre to a marketing platform that showcases your brand, promotes your amenities and facilities, and generates revenue. You can even offer your TV as an effective advertising channel to your partners and sponsors.
Take advantage of the high definition TV in your guest rooms:
Design your TV portal to match your hotel brand image (we’ll help you for free!*)
Digitise your hotel compendium with compelling graphics and full screen videos
Introduce your F&B venues, Spa, Golf Course, etc. — AND enable guests to reserve a table right from the TV remote that is already in their hands
Offer advertising space to your partners and sponsors
Offer hotel channels and bespoke TV portals to corporate and private event groups
The list goes on and on. For ideas specific to your property schedule a free demonstration.
*Streamvision offers a free design service for new streamTV customers to get your bespoke TV portal up and running. Simply ask us for a no-obligation demonstration!
Guests Want To
Use up-to-date technology to do exactly what they do everyday – watch their preferred content from Netflix, YouTube, etc. in the highest quality possible, on the largest screen available (your in-room high definition TV).
Guests Would Rather
Watch Netflix and YouTube on their own device than to try to remember what their password is log on to apps on a smart TV.
An innovative and affordable solution that answers their guest needs without significant downtime or investment.
Hotels Would Rather
Monitor and manage their in-room entertainment system remotely and have the flexibility to upgrade the solution as needs and technology evolve.
streamCAST is a revolutionary casting solution that answers all of these needs and more!
No Dongles and No Fuss
streamCAST is the first truly integrated casting solution that requires zero additional equipment in guest rooms. This reduces your effort and time by taking away lots of unnecessary hassle:
- No need to waste time going from room to room, or worse closing rooms, during installation
- No need to purchase expensive dongles for every in-room TV
- No need to purchase fiddly security brackets to protect dongles from guest theft
- No need to worry about guest damage to expensive dongles
- No need to enter the guests room to for routine maintenance and monitoring
Maximum Convenience and Maximum Affordability
streamCAST is a truly no fuss solution because there are no dongles in the guest room to worry about. That makes it:
- Faster and more affordable to install
- Safe from guest damage and theft
- Convenient to manage and troubleshoot remotely
Simply roll it out with streamTV – our fully featured IPTV solution that is customised for your hotel properties.
streamCAST includes a number of features that will take your guest experience to the next level
- Enable your guests to seamlessly cast content from their own device to any TV in the guest room/suite.
- Thousands of Chromecast enabled apps to choose from on Android, Apple and Windows mobile and computer platforms providing your guests with a rich OTT experience that is platform agnostic. Chromecast is a registered trademark of Google Inc.
- Requires no dongles in the guest room when integrated with our streamTV IPTV solution – giving you a more affordable casting solution that is easier to install and manage.
- A completely seamless solution, without any need to pair devices or login when integrated with streamWIFI.
- Smart bandwidth management capability ensures a high quality and high speed experience for all guests using streamCAST at any given time.
- Platform agnostic – connects to your existing WIFI solution.
- Powerful data analytics and reporting – get to know your guests actual content preferences to inform targeted marketing.
- Centralised monitoring service – Streamvision manages and monitors your solution for proactive maintenance.
- Minimise your property’s content subscriptions by utilising guests’ existing subscriptions.
- Digital signage solution that enables you to utilise streamCAST as a platform for branding and/or advertising for your own property and for your partners.
- Ensure a secure experience for guests with automatic disconnect at checkout.
- Allow guests to connect multiple devices to the same TV – perfect for families, couples or friends sharing a room/suite.
Experience it for yourself
Request a no obligation demonstration to see how this will benefit your hotel and make guests even happier to choose your property.